Privacy policy
ONLINE PRIVACY NOTICE
Last updated: March 5, 2025
This notice (“Privacy Notice”) for Courtesy Cups, LLC ("Company," "we," "us," or "our") sets forth our policies and practices for handling the information we collect from or about you. It applies to websites or online services that we operate and that link to this Privacy Notice (the ”Services”) or in other contexts where this Privacy Notice may be provided to you, such as when you engage with us through certain events or surveys.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
A. Personal Information You Provide Directly to Us
B. Information We Collect Automatically
C. Information Collected from Other Sources
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
A. Is Your Information Transferred Internationally?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
6. CHILDREN
7. WHAT ARE YOUR PRIVACY RIGHTS AND CHOICES?
8. DO WE MAKE UPDATES TO THIS NOTICE?
9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
1. WHAT INFORMATION DO WE COLLECT?
A. Personal Information You Provide Directly to Us
In Short: We collect personal information that you provide to us.
We collect the following categories of information when you use our Services, such as when you visit our websites or contact us.
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Correspondence you send to us, including information you provide in response to surveys, ficus, groups, or other marketing outreach.
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Contact Information, including name, email address, telephone or mobile phone number, or address;
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Commercial Information, including records of products or Services purchased, obtained, or considered, and;
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Transaction and Billing Data, including payment card details, credit card number, expiration date, and credit card security code, where needed to complete a transaction), billing address.
B. Information We Collect Automatically
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information from the devices and browsers that you use when you visit or use the Services or interact with our ads, including IP address, device and advertising identifiers (consistent with your permissions and with your consent where required by law), browser type and version, device type, operating system, language preferences, referring URLs, location information, and log and usage data (such as the date and time of your visit, information about the links or ads you click and pages you view, and error reports).
We and our third-party partners may collect some of this data through cookies, pixels, and similar technologies (“Cookies”). To find out more about how we use Cookies on the Services, please visit our Cookie Notice.
C. Information Collected from Other Sources
We may also obtain the categories of information described above from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. For example, if you access any social media or similar services through the Services to login or to share information about your experience on our Services with others, we may collect information from these third-party services. Please note that we do not control and are not responsible for the privacy practices of third-party social media or similar services and we recommend reviewing their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and applications.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We use and otherwise process each of the categories of information identified above for the following business purposes, and in accordance with the following legal bases (where applicable data protection laws require a legal basis to process personal information):
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Legal Basis |
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To facilitate account creation and authentication and otherwise manage your account. We may process your information so you can create and log in to your account, as well as keep your account in working order. |
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To deliver and facilitate the delivery of Services to you. We may process your information to provide you with the Services you request. |
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To respond to your inquiries/offer support. We may process your information to respond to your inquiries and solve any potential issues you might have with the Services you requested. |
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To send administrative information to you. We may process your information to send you details about our products and Services, changes to our terms and policies, and other similar information. |
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To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. |
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To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services. |
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To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS AND CHOICES?" below). |
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To deliver targeted advertising to you. We may process your information for purposes of serving you advertisements based on your activity across other sites and Services (“targeted advertising”). For information on related rights choices that may be available to you, see “WHAT ARE YOUR PRIVACY RIGHTS AND CHOICES?” |
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To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. |
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To identify usage trends. We may process information about how you use our Services to understand better how they are being used so we can improve them. |
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To determine the effectiveness of our marketing and promotional campaigns. We may process your information to understand better how to provide marketing and promotional campaigns that are most relevant to you. |
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To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm. |
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To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract. |
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To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. |
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For any other purpose at your direction or with your consent. |
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3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
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Authorized Third Parties and Service Providers. We share your information with third-party vendors and service providers who perform services for us or on our behalf for a variety of purposes such as billing, payment processing, customer service, email deployment, security and performance monitoring, maintaining or servicing accounts, and data processing. Transaction and billing data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy. We also share your information with third-party advertising partners like ad networks, affiliate marketing programs, and social media companies, for purposes of delivering you targeted advertising. For more information on advertising choices available to you, please see “WHAT ARE YOUR PRIVACY RIGHTS AND CHOICES?” below.
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Business Transfers. We may share or transfer your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, sale of company assets, initial public offering, or in the unlikely event of bankruptcy.
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Affiliates. We may share your information with our corporate affiliates.
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Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of the Company, our affiliates, users, or the public.
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At your direction or with your consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
A. Is Your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
Your information may be transferred to, stored, and processed by us in that do not necessarily have data protection laws as comprehensive as those in the country where you reside. However, we take necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law, such as standard contractual clauses or data processing agreements, to ensure that transferred personal information remains protected and secure. We have implemented similar appropriate safeguards with our third-party service providers and partners, and further details can be provided upon request.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will keep your personal information for as long as it is necessary for the purposes set out above, considering criteria such as whether a longer retention period is required by law, the duration of our relationship with you, and the sensitivity of the relevant information. ersonal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. However, you should understand that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
6. CHILDREN
In Short: We do not knowingly collect data from or market to children under 18 years of age.
The Services are not directed at minors under the age of 18. The minimum age to use the Services may differ depending on the country or region you are in. If you believe that we have collected personal information from a minor under the minimum age, please contact us via email at info@courtesycups.com. We will take steps to promptly delete the information upon learning that it relates to a child under the minimum age.
7. WHAT ARE YOUR PRIVACY RIGHTS AND CHOICES?
In Short: In some regions, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
Your Rights
Depending on where you live, you may have certain rights under applicable data protection laws. These may include the right:
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To access to your personal information in a portable format, or other information about our data processing practices.
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To delete the personal information, we have collected about you.
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To correct inaccurate personal information, we have collected about you.
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To restrict or object to the processing of your personal information.
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To withdraw your consent.
You can request to exercise these rights by emailing your request to: info@courtesycups.com. Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. You may also be entitled, in accordance with applicable law, to submit a request through an authorized agent or to appeal a refusal to take action on your request. To designate an authorized agent to exercise your rights and choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid authority to submit requests to exercise rights on your behalf. To appeal a refusal to take action on your request, please respond to the communication you receive from us notifying you of our decision.
You may also have the right to opt out of the sale or processing of your personal information for purposes of serving you advertisements based on your activity across other sites and services (“targeted advertising”). To exercise this opt-out right on relevant websites where we use these technologies, you should look for functionality to disable relevant Cookies via cookie preference settings or similar functionality that may be available to you.
You may also have the right to request to limit the use or disclosure of your sensitive personal information or to withdraw your consent to the processing of your sensitive personal information. You can exercise these rights by emailing your request to: info@courtesycups.com.
If you are a California resident, you may also have the right to request information about our disclosure of your personal information to third parties for their direct marketing purposes and to request the removal of certain data that you publicly post on the Services. To submit either request, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California.
Other Choices
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists — however, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. We may request to send you push notifications regarding your account or certain application(s) features. If you wish to opt out of receiving these communications, you may turn them off in your device's settings.
Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:
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Log in to your account settings and update your user account.
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Contact Shopify consistent with its Privacy Notice available here: https://www.shopify.com/legal/privacy
We may retain some information to, for example, prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: In addition to the choices described above, you may also be able to reject Cookies through your browser settings. If you reject Cookies through your browser settings, you may still use our Services, but your ability to use certain features may be limited. You may also opt out of receiving certain targeted advertising from participating companies using industry self-regulatory tools available at https://youradchoices.com/ and https://thenai.org/opt-out/. For more information on our use of Cookies, please see our Cookie Notice below.
Google Analytics: We may share your information with Google Analytics to analyze the use of the Services. For opt-out choices that Google may make available to you, visit https://tools.google.com/dlpage/gaoptout and Ads Settings. For more information on Google’s privacy practices, please visit the Google Privacy & Terms page.
If you have questions or comments about your privacy rights, you may email us at info@courtesycups.com. You may also contact the relevant legal authority in your jurisdiction, including:
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If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
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If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and for a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.
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If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
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If you are located in Canada, you may contact the Office of Privacy Commissioner (OPC).
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If you are located in Brazil, you may contact the National Data Protection Authority (ANPD).
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If you are located in Japan, you may contact the Personal Information Protection Commission (PPC).
8. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. When we update the Privacy Notice, we will revise the “Last updated” date above and post the new Privacy Notice. We encourage you to review this Privacy Notice frequently and each time you visit the Services to stay informed of our privacy practices.
9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
In Short: In this section we inform the user/customer how they can contact the Company regarding the Privacy Notice or how we handle their personal information.
If you have questions regarding this Privacy Notice or our handling of your personal information, you may email us at info@courtesycups.com.
COOKIE NOTICE
Last updated: March 5, 2025
This Cookie Notice describes how Courtesy Cups, LLC (“Courtesy Cups,” "we," "us," or "our") and our partners may use cookies, pixels, and similar tracking technologies (collectively, “Cookies”) on the websites or other online services that link to or display this notice (collectively, the “Sites”). For more information on our privacy practices, including information about related rights you may have under applicable law, please visit our Privacy Notice.
WHAT ARE COOKIES?
The types of Cookies used on the Sites may include browser-based cookies, pixels or web beacons, Application Programming Interface (APIs), and other similar technologies. Browser-based cookies are small data files placed on your browser when you visit a website that allow Courtesy Cups to, for example, recognize your browser across different browsing sessions. Pixels (sometimes called “web beacons,” “page tags,” or “clear gifs”) are small, transparent images or snippets of code embedded in websites, apps, or emails, that can collect information about a user’s activity or interaction with such site, app, or email. APIs are also snippets of code that can be embedded in websites which can also collect activity information. Other technologies used on the Sites may include HTTP code mechanisms and JavaScript, which likewise involve embedding code or software in websites, apps, or emails to collect information about a user’s activity on those sites, apps, or emails.
Some of the Cookies used on the Sites are set by us and some may be placed by our third-party partners, such as by our analytics or advertising service providers, to help us improve your experience on the Sites or serve you more relevant advertising.
Cookies can remain on your device for different periods time, depending on, for example, whether the cookies are “session cookies” or “persistent cookies.” “Session cookies” remain on your device for only the duration of your visit to the relevant website or until you close your browser or quit the app. “Persistent cookies” may remain for a fixed period and after you close the relevant browser.
WHY DO WE USE COOKIES AND WHAT TYPES DO WE USE?
As described further below, we and our partners use Cookies for a variety of purposes, including to keep you signed in to your account, understand how you use the Sites, and show you content and products that may be relevant to you. We and our partners may use the following types of Cookies on the Sites:
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Essential: these Cookies are necessary for the Sites to function and cannot be switched off in our systems. These Cookies are typically only set in response to a specific request from you, such as setting your privacy preferences or logging in to your account.
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Functional: these Cookies enable the Sites to provide enhanced functionality or personalized content.
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Performance: these Cookies are used to measure metrics like site visits, traffic sources, which pages and services are most popular, and how users interact with the Sites, in order to, for example, improve site performance.
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Advertising and Social Media – these Cookies collect information about a your online interactions in order to, for example, serve that you ads that are relevant to you, including on social media services.
WHAT ARE MY COOKIE AND OTHER RELATED CHOICES?
You may have several choices available to you through which you can exercise control over the use of certain Cookies. First, you may be able to reject or withdraw your consent to Cookies through your browser settings. If you reject cookies through your browser settings, you may still use the Sites, but your ability to use certain features may be limited. As the means by which you can refuse cookies through your browser settings may vary from browser to browser, you should visit your browser's help menu for more information. See the following links for information about how to manage cookies on some browsers: Chrome, Internet Explorer, Firefox, Safari, Edge, and Opera.
On relevant sites where we use these technologies, you may also look for functionality to disable relevant Cookies via cookie preference settings or similar functionality that may be available to you, in order to withdraw your consent to or opt out of certain Cookies. Further, as also described in our Privacy Notice, you may also have related advertising choices, such as industry self-regulatory tools available at https://youradchoices.com/, https://youradchoices.ca/, https://thenai.org/opt-out/, and www.youronlinechoices.com, which allow users to opt out of receiving certain targeted advertising from participating companies.
CHANGES TO THIS COOKIE NOTICE
We may update this Cookie Notice from time to time to reflect, for example, changes in our Cookie practices or for other operational, legal, or regulatory reasons. Please revisit this Cookie Notice regularly to stay informed about our Cookie practices.
CONTACT US
If you have any questions about this Cookie Notice, please email us by using the contact details provided below:
Courtesy Cups, LLC
Email address: info@courtesycups.com